2010 Speakers include:

Toby Redshaw
Global CIO
AVIVA
Carl Rossey
CIO & COO, Member of the Board
RAIFFEISEN BANK ROMANIA
Bernhard Joos
Vice President, IT Head of Workflow Competence Centre
CREDIT SUISSE
Abhijit Gupta
Chief Architect & SOA Lead
DEUTSCHE BANK
Jem Eskenazi
CIO
GROUPAMA INSURANCES
Thom Keehan
COO & Business Transformation Leader
GE CAPITAL ROMANIA
Malcolm Eastwood
Head of Change Delivery
HSBC
John Jarrett
Director, BPM
AGF TRUST
Dirk Kronshage
Director
DEUTSCHE BANK
Kirsteen Caldow
Director, Process Transformation Team
Standard Life Investments
Debashis Sarkar
Head of Organisational Excellence
ICICI Bank

What others have to say:

“A great networking opportunity to share best practices and experiences, to challenge the normal ways of doing and last but not least discovering room for improvement. In a nutshell a great place to benchmark and a fantastic laboratory of ideas.”

- Head of Process Excellence, Société Générale

Attendee at Business Process Excellence in Finance Services Exchange 2009

“An invaluable opportunity to share learning's with others in my industry facing up to the same challenges of getting the best process performance for our businesses.”

- HBOS

» View more testimonials

Welcome to the 6th Annual Business Process Excellence in Financial Services Exchange

Following on from the great success of the Exchange in Canary Wharf in 2009, we are pleased to announce the 6th annual Business Process Excellence in Financial Services Exchange, taking place at Hilton Tower Bridge, London on the 21st and 22nd September 2010.

As focus shifts from transformation towards growth and value creation in 2010, a clear pattern is emerging. Agile financial services institutions with best in class process and operations, responsive to market conditions and with the clarity and speed of process to deliver, are those taking full advantage of current strengths as well as new growth opportunities. For CIOs, COOs, Heads of IT, Directors of BPM and Process Excellence, delivering value by successfully streamlining and integrating business processes and rolling out technology programmes to enhance operations is imperative.

The Business Process Excellence in Financial Services Exchange provides the perfect setting for senior executives to debate, network and understand effective business strategies at a level that befits their role. This exclusive, invitation only, event tackles challenges and helps find solutions through a serious of conference sessions, roundtable discussions and one-one-one meetings with pre-selected solution providers.

» Read more

The Exchange Difference

The Business Process Excellence in Financial Services Exchange is not a typical conference. The distinguishing features of this unique format are:

100% CXO, Director & Decision Maker level financial services audience
Dedicated one-to-one networking, benchmarking and information gathering meetings
Customisable agenda to answer all your most pressing challenges
Detailed transformation, integration and deployment case studies to give you critical insight, business intelligence and immediate value